Mix and Match

Termini e condizioni del servizio

TERMS OF SERVICE

Last Updated: September 22, 2026

Welcome to BWKQDING Studio.

These Terms of Service ("Terms") govern your access to and use of the BWKQDING Studio website and your purchase of products and services offered through our online store.

BWKQDING Studio is operated by Huizhou Wanghui E-Commerce Co., Ltd.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and our other applicable store policies.

If you do not agree with these Terms, please do not use our website or services.

1. GENERAL INFORMATION

BWKQDING Studio is an online retail store operated by:

Huizhou Wanghui E-Commerce Co., Ltd.

Trading Name: BWKQDING Studio

We offer personalized gifts, customized products, wedding-related gifts, party gifts, and other products through our online store.

Our website is hosted on the Shopify ecommerce platform.

2. ELIGIBILITY AND USE OF THE WEBSITE

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law; and

  • The information you provide to us is accurate and complete.

You agree to use our website only for lawful purposes.

You must not use our website in a way that violates applicable laws, regulations, these Terms, or the rights of others.

3. WEBSITE ACCESS AND ACCOUNTS

Certain features of our website may require you to create an account or provide personal information.

You are responsible for:

  • Providing accurate information;

  • Maintaining the security of your account information;

  • Keeping your login credentials confidential; and

  • All activities carried out through your account to the extent permitted by applicable law.

If you believe that your account has been accessed without authorization, please contact us promptly.

We reserve the right to suspend or terminate accounts where we reasonably believe that an account has been used fraudulently, unlawfully, or in violation of these Terms.

4. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, colors, sizes, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on:

  • Your device or screen settings;

  • Lighting conditions;

  • Photography conditions;

  • Manufacturing variations; and

  • The nature of personalized or handmade products.

We do not guarantee that every product image or description will appear exactly the same on every device.

We reserve the right to correct errors, update information, or change product details at any time.

5. PERSONALIZED AND CUSTOMIZED PRODUCTS

Many of our products may be personalized, customized, or made to order.

Customers are responsible for providing accurate customization information, including:

  • Names;

  • Dates;

  • Text;

  • Numbers;

  • Initials;

  • Images;

  • Design selections;

  • Sizes;

  • Colors; and

  • Other customization instructions.

Please carefully review all information before submitting your order.

Once production has started, changes or cancellations may not be possible because customized products are prepared specifically for the customer.

Personalized and customized products are generally non-returnable for change-of-mind reasons, subject to our Return and Refund Policy and applicable law.

If a customized product arrives damaged, defective, incorrectly produced, or materially different from the order, please contact us so that we can review the issue.

6. ORDERS

When you place an order through our website, you are making a request to purchase the products selected in your order.

Submitting an order does not necessarily guarantee acceptance of the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including circumstances involving:

  • Product availability;

  • Pricing or product information errors;

  • Payment problems;

  • Suspected fraud;

  • Incorrect customer information;

  • Shipping restrictions;

  • Technical errors; or

  • Other circumstances that prevent reasonable fulfillment of the order.

If we cancel an order after payment has been received, we will generally refund the amount paid for the cancelled order or cancelled portion of the order.

7. ORDER CONFIRMATION

After you place an order, we may send an order confirmation by email.

An order confirmation confirms that we have received your order request. It does not necessarily mean that the order has been finally accepted for fulfillment.

We may contact you if additional information is required to process your order.

8. PRICING

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate pricing.

However, errors may occasionally occur, including:

  • Typographical errors;

  • Incorrect prices;

  • Incorrect discounts;

  • Technical errors; or

  • Other pricing mistakes.

If an obvious pricing error affects an order, we may contact you before processing the order.

You may have the option to confirm the corrected price or cancel the affected order.

If the order is cancelled, any payment collected for the cancelled order will generally be refunded.

9. PAYMENT

Orders must be paid using one of the payment methods available at checkout.

Payment processing may be handled by third-party payment service providers.

You agree to provide accurate and complete billing and payment information.

We reserve the right to refuse or cancel an order if payment cannot be properly verified or if we reasonably suspect fraudulent or unauthorized activity.

10. ORDER PROCESSING

For in-stock products, orders are generally processed within:

1–3 business days

For personalized, customized, or made-to-order products, orders are generally processed within:

3–5 business days

During holidays, promotional periods, peak seasons, or periods of unusually high order volume, processing may take approximately 1–2 additional business days.

Processing time refers to the time required to prepare an order before shipment.

11. SHIPPING AND DELIVERY

We provide international shipping through available shipping carriers and logistics providers.

We currently offer free standard shipping on all orders, unless otherwise stated on a specific product page or at checkout.

Estimated shipping transit times vary by destination and are provided in our Shipping Policy.

Shipping and delivery dates are estimates only and are not guaranteed unless a specific guaranteed service has been expressly offered and confirmed.

Delays may occur because of:

  • Customs processing;

  • Carrier delays;

  • Weather;

  • Holidays;

  • Transportation disruptions;

  • Remote-area delivery;

  • Incorrect address information; or

  • Other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

12. CUSTOMS, TAXES, AND IMPORT CHARGES

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are generally the customer's responsibility.

Customers are responsible for complying with applicable import requirements in their destination country.

BWKQDING Studio does not control customs authorities or their processing times.

13. SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information.

If you discover an address error, please contact us as soon as possible, preferably within 2 hours of placing your order.

We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed.

Once an order has shipped, we may be unable to change the delivery address.

Additional shipping or reshipment costs may apply when an order cannot be delivered because of incorrect or incomplete information supplied by the customer.

14. RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

In general:

  • Eligible in-stock products may be returned within 30 days of delivery, subject to the applicable conditions.

  • A 5% restocking fee may apply to eligible change-of-mind returns of in-stock products.

  • Personalized, customized, and made-to-order products are generally non-returnable for change-of-mind reasons.

  • Damaged, defective, incorrectly produced, or materially incorrect products may qualify for a replacement or refund after review.

  • Customers may be responsible for return shipping costs where applicable.

Please review the complete Return and Refund Policy before submitting a return request.

15. CANCELLATION

For in-stock products, cancellation requests may be accepted if the order has not yet been processed or shipped.

For personalized or customized products, cancellation may be possible only before production begins.

Once customization or production has started, cancellation may no longer be possible.

Please contact us as soon as possible if you need to cancel or modify an order.

16. EXCHANGES

We generally do not provide direct exchanges for personalized or customized products.

For eligible in-stock products, we may require the original product to be returned before a new order is placed.

Any price difference, return shipping cost, or other applicable charges may apply.

All exchanges are subject to product availability and our Return and Refund Policy.

17. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos;

  • Brand names;

  • Product photographs;

  • Product descriptions;

  • Graphics;

  • Designs;

  • Website layouts;

  • Text;

  • Videos;

  • Images; and

  • Other materials

is owned by or licensed to Huizhou Wanghui E-Commerce Co., Ltd. or its respective content providers, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

18. CUSTOMER-SUBMITTED CONTENT

If you provide photographs, artwork, designs, text, names, or other materials for customization or other purposes, you represent that you have the necessary rights or permissions to use and provide those materials.

You must not provide content that:

  • Infringes another person's intellectual property rights;

  • Violates another person's privacy or publicity rights;

  • Violates applicable law;

  • Contains unlawful or harmful material; or

  • You do not have the legal right to use.

You are responsible for the materials you provide to us.

19. THIRD-PARTY SERVICES

We may use third-party services to help operate our website and business.

These services may include:

  • Payment providers;

  • Shipping and logistics providers;

  • Analytics services;

  • Customer service tools;

  • Fraud prevention services;

  • Website technology providers; and

  • Other business service providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers to the extent permitted by applicable law.

20. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience or business purposes.

We do not control and are not responsible for the content, security, availability, or privacy practices of third-party websites.

Your use of third-party websites is subject to the applicable terms and policies of those websites.

21. PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

22. PROHIBITED USES

You may not use our website or services to:

  • Violate applicable laws or regulations;

  • Commit or facilitate fraud;

  • Attempt to gain unauthorized access to our systems;

  • Introduce viruses, malware, or harmful code;

  • Interfere with website security or functionality;

  • Scrape or copy website content without authorization;

  • Infringe intellectual property rights;

  • Impersonate another person or business;

  • Provide false or misleading information;

  • Abuse refunds, discounts, promotions, or other services;

  • Harass, threaten, or harm our employees, service providers, or customers; or

  • Engage in any activity that may damage our website, business, customers, or service providers.

23. SUSPENSION OR TERMINATION

We may suspend or terminate your access to our website or services where reasonably necessary, including if:

  • You violate these Terms;

  • You engage in fraudulent or unlawful activity;

  • Your use of the website creates a security risk;

  • Your actions may harm our business or customers; or

  • We are required to do so by law.

Termination or suspension does not affect rights or obligations that arose before the termination or suspension.

24. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available;

  • The website will always operate without errors;

  • Product information will never contain errors;

  • Products will always be available;

  • Shipping will always meet estimated delivery times; or

  • The website will be completely free from interruptions or technical problems.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited.

25. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Huizhou Wanghui E-Commerce Co., Ltd. and BWKQDING Studio will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of our website, products, or services.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

26. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, or reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person.

Nothing in this section requires you to indemnify us for matters caused by our own unlawful conduct where such liability cannot legally be shifted to you.

27. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where possible.

The remaining provisions will continue to apply to the extent permitted by applicable law.

28. WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Any waiver must be made in accordance with applicable law.

29. ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may transfer or assign our rights and obligations in connection with a business transaction, restructuring, merger, acquisition, or transfer of assets, subject to applicable law.

30. GOVERNING LAW

These Terms and your use of our website are generally governed by the laws of the People's Republic of China, without regard to conflict-of-law principles, except where mandatory laws applicable to a customer require otherwise.

Any dispute that cannot be resolved through good-faith communication may be submitted to the competent courts in Huicheng District, Huizhou City, Guangdong Province, China, subject to applicable law and any mandatory consumer protection rights that may apply.

31. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes to:

  • Our business;

  • Our products or services;

  • Our website;

  • Technology;

  • Applicable laws; or

  • Other operational requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after the updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

32. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Legal Notice, and other policies expressly incorporated into these Terms, constitute the terms governing your use of our website and services.

If there is a conflict between these Terms and another specific store policy regarding a particular subject, the more specific policy will generally apply to that subject, subject to applicable law.

33. CONTACT INFORMATION

If you have questions regarding these Terms, our products, your order, or our services, please contact us.

BWKQDING Studio

Huizhou Wanghui E-Commerce Co., Ltd.

Email: E26SWAN@outlook.com

Phone: +86 139 2481 0320

Business Address:
Room 04, 3rd Floor, Building 2, Taiyu Longdu Zhongyuan, No. 8 Jinlong Avenue, Xiaojinkou Subdistrict, Huicheng District, Huizhou City, Guangdong Province, China

Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM
China Standard Time (CST)

We aim to respond to customer inquiries within 24 hours during normal business days.

© 2026 Huizhou Wanghui E-Commerce Co., Ltd. All rights reserved.