Mix and Match

Privacy policy

PRIVACY POLICY

Last Updated: September 22, 2026

At BWKQDING Studio, operated by Huizhou Wanghui E-Commerce Co., Ltd., we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website, place an order, create an account, contact us, or otherwise interact with BWKQDING Studio, we may collect certain information that is necessary to provide our products and services.

Information You Provide Directly

Depending on how you interact with our store, we may collect:

  • Your name;

  • Billing and shipping address;

  • Email address;

  • Phone number;

  • Order details;

  • Payment and transaction information;

  • Account information, if you create an account;

  • Product personalization information;

  • Names, dates, text, images, or other information you provide for customized products;

  • Customer service communications; and

  • Other information you voluntarily provide to us.

For personalized products, please only provide information that is necessary for us to produce and fulfill your order.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Referring website or source;

  • Pages viewed;

  • Products viewed;

  • Date and time of visits;

  • Approximate location information derived from technical data; and

  • Other technical or usage information.

This information may be collected through cookies, pixels, log files, Shopify services, and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

Order Processing and Fulfillment

We use your information to:

  • Process and fulfill orders;

  • Process payments;

  • Prepare and customize products;

  • Ship products to you;

  • Provide order confirmations and shipping updates;

  • Provide order tracking information; and

  • Handle returns, refunds, exchanges, and other order-related requests.

Customer Service

We may use your information to:

  • Respond to customer inquiries;

  • Provide customer support;

  • Investigate complaints;

  • Resolve order or delivery issues; and

  • Communicate with you regarding your orders or requests.

Website and Business Operations

We may use information to:

  • Operate and maintain our website;

  • Improve our products and services;

  • Improve website performance and user experience;

  • Detect and prevent fraud, abuse, and unauthorized activity;

  • Protect the security of our website and business; and

  • Comply with applicable laws and legal obligations.

Marketing Communications

Where permitted by applicable law and where required, with your consent, we may use your contact information to send promotional or marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support certain marketing or analytics functions.

Cookies may be used for purposes such as:

  • Essential website functions;

  • Shopping cart functionality;

  • Checkout functionality;

  • Security;

  • Preferences;

  • Analytics;

  • Performance measurement; and

  • Marketing or advertising, where applicable.

You may be able to control or restrict cookies through your browser settings or through available cookie consent tools on our website.

Please note that disabling certain cookies may affect the functionality of our website.

Shopify may also use cookies and similar technologies as part of the services it provides to our store.

4. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information for monetary consideration as part of our ordinary business operations.

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you.

These service providers may include:

  • Shopify, which provides the ecommerce platform used to operate our online store;

  • Payment processing providers;

  • Shipping and logistics providers;

  • Order fulfillment providers;

  • Website hosting and technology providers;

  • Analytics and performance service providers;

  • Customer service and communication providers;

  • Fraud prevention and security service providers; and

  • Other service providers that assist us in operating our business.

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose personal information where reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests;

  • Protect our legal rights or property;

  • Prevent fraud, abuse, or security threats;

  • Protect the safety of customers or other persons; or

  • Complete a business transaction such as a merger, acquisition, restructuring, or sale of assets.

5. SHOPIFY

Our store is hosted and operated using Shopify, which provides the ecommerce infrastructure that allows us to sell products, process orders, and provide online shopping services.

Shopify may collect and process information in accordance with its own privacy policies and terms.

Because Shopify's services are integrated into our online store, some customer information may be processed by Shopify on our behalf or as otherwise described in Shopify's applicable privacy documentation.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

6. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment service providers.

Depending on the payment method selected, payment providers may collect and process payment information such as:

  • Card information;

  • Billing information;

  • Transaction information; and

  • Other information necessary to process and verify a payment.

We generally do not have access to or store complete payment card numbers when payment processing is handled directly by third-party payment providers.

Payment providers may process your information according to their own privacy policies and terms.

7. SHIPPING AND LOGISTICS

To fulfill your order, we may provide relevant customer information to shipping carriers, logistics providers, and fulfillment partners.

This information may include:

  • Recipient name;

  • Shipping address;

  • Phone number;

  • Email address;

  • Order number; and

  • Information necessary for delivery.

We only provide information that is reasonably necessary for order fulfillment, delivery, tracking, and related customer service.

8. PERSONALIZED PRODUCT INFORMATION

If you purchase a personalized or customized product, you may provide us with information such as:

  • Names;

  • Dates;

  • Initials;

  • Text;

  • Images;

  • Design instructions; or

  • Other personalization details.

We use this information only as reasonably necessary to create and fulfill your customized order and provide related customer service.

You are responsible for ensuring that you have the necessary rights and permissions to provide any images, text, names, designs, or other materials submitted for customization.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders;

  • Providing customer service;

  • Maintaining business and transaction records;

  • Resolving disputes;

  • Preventing fraud;

  • Complying with legal and regulatory obligations; and

  • Protecting our legal rights.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

11. INTERNATIONAL DATA TRANSFERS

Because we operate an international ecommerce business and use service providers located in different countries, personal information may be processed or transferred outside your country of residence.

These transfers may occur when we use Shopify, payment processors, shipping providers, technology providers, analytics services, or other business service providers.

Where required by applicable law, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to request access to personal information we hold about you;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information;

  • The right to request restriction of certain processing;

  • The right to object to certain processing;

  • The right to request portability of certain personal information;

  • The right to withdraw consent where processing is based on consent; and

  • The right to opt out of certain marketing communications.

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain privacy requests in order to protect your personal information and prevent unauthorized requests.

13. MARKETING COMMUNICATIONS

If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.

You may also contact us directly to request that we stop sending promotional communications.

Please note that even if you opt out of marketing communications, we may still send necessary transactional or service-related communications, such as:

  • Order confirmations;

  • Payment confirmations;

  • Shipping notifications;

  • Delivery updates;

  • Customer service responses; and

  • Other communications necessary to provide services you have requested.

14. DATA SHARING AND TARGETED ADVERTISING

Depending on your location and applicable privacy laws, you may have rights concerning the sharing or processing of your personal information for targeted advertising or similar purposes.

Where required, Shopify and our store may provide privacy controls or opt-out mechanisms that allow customers to manage certain data-sharing or advertising preferences.

You may also contact us directly if you have questions or requests concerning the processing of your personal information.

15. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information directly from children who are under the minimum age required by applicable law to provide such information without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can review the matter and take reasonable action where required.

16. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party services that are not controlled by us.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

17. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where required by applicable law, we will provide notices to affected individuals or relevant authorities.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices;

  • Products or services;

  • Technology;

  • Third-party service providers;

  • Applicable laws or regulations; or

  • Privacy and data protection requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

19. CONTACT US

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

BWKQDING Studio

Huizhou Wanghui E-Commerce Co., Ltd.

Email: E26SWAN@outlook.com

Phone: +86 139 2481 0320

Business Address:
Room 04, 3rd Floor, Building 2, Taiyu Longdu Zhongyuan, No. 8 Jinlong Avenue, Xiaojinkou Subdistrict, Huicheng District, Huizhou City, Guangdong Province, China

Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM
China Standard Time (CST)

We aim to respond to customer inquiries within 24 hours during normal business days.

Β© 2026 Huizhou Wanghui E-Commerce Co., Ltd. All rights reserved.