Contact Us
Let's make your sleep better.
At BWKQDING, we are dedicated to protecting your good sleep every night with 100% pure mulberry silk. Whether you need help choosing the right sleep cap, require after-sales support, or simply want to share hair care tips, we are always happy to listen and assist.
How Can We Help?
Want to know about the feel of our 22-momme heavyweight silk, need help with sizing, or aren't sure which style suits your hair type? Contact us for professional advice.
Pure mulberry silk is delicate and requires special care. If you have any questions about hand washing, machine washing (using a laundry bag), or drying, please check our care guide or contact us directly.
Orders are shipped within 3 days with full tracking provided. If your package shows as delivered but you haven't received it, please contact us within 30 days for investigation.
We offer a 30-day hassle-free return policy (items must be unopened, unused, with hygiene seal and packaging intact). Refunds are processed within 5 business days of receiving the return.
As a direct source factory, we support corporate purchasing and bulk orders. For B2B wholesale or brand partnership inquiries, please email us at E26SWAN@outlook.com for a custom quote.
Reach Out to Us
📩 Email
E26SWAN@outlook.com
(We reply within 24 hours – often sooner)
📝 Contact Form
Fill out the form below, and we’ll get back to you as quickly as possible.
⏰ Business Hours
Monday – Saturday, 9:00 AM – 6:00 PM (Beijing Time)
Messages sent on weekends or holidays will be prioritized on the next working day
Our Promise
Every carefully crafted piece reflects our respect for craftsmanship; every order carries our dedication to your quality sleep.
You are choosing more than just a sleep cap; you are investing in self-care. We promise to provide OEKO-TEX® internationally certified safe fabrics and a 30-day hassle-free return policy, protecting your peaceful nights with all our heart.
