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LEGAL NOTICE

Last Updated: September 22, 2026

Welcome to BWKQDING Studio.

This Legal Notice provides important information about the business operating this online store, our products and services, order processing, shipping, returns, intellectual property, and other terms applicable to your use of our website.

By accessing or using this website, you acknowledge that you have read and understood this Legal Notice and agree to the applicable terms and policies described on this website.

1. BUSINESS INFORMATION

Trading Name: BWKQDING Studio

Legal Business Name: Huizhou Wanghui E-Commerce Co., Ltd.

Business Address:
Room 04, 3rd Floor, Building 2, Taiyu Longdu Zhongyuan, No. 8 Jinlong Avenue, Xiaojinkou Subdistrict, Huicheng District, Huizhou City, Guangdong Province, China

Email: E26SWAN@outlook.com

Phone: +86 139 2481 0320

BWKQDING Studio is an online retail store operated by Huizhou Wanghui E-Commerce Co., Ltd.

We provide personalized gifts, customized products, wedding-related gifts, party gifts, and other products offered through our online store.

2. WEBSITE USE

By accessing or using this website, you agree to use the website only for lawful purposes and in accordance with this Legal Notice and our other applicable store policies.

You must not use this website in any manner that:

  • Violates applicable laws or regulations;

  • Infringes the rights of others;

  • Interferes with the operation or security of the website;

  • Attempts to gain unauthorized access to our systems or accounts;

  • Introduces malicious software, harmful code, or other harmful material;

  • Uses automated systems to access, copy, or collect website content without authorization; or

  • Otherwise interferes with the normal operation of our store.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these requirements have been violated.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, colors, sizes, and other product information displayed on our website are accurate and up to date.

However, actual product colors and appearance may vary slightly depending on:

  • Your device or screen settings;

  • Lighting conditions;

  • Photography conditions;

  • Manufacturing variations; or

  • The nature of customized or handmade products.

For personalized and customized products, the final product may contain minor variations that do not materially affect the product's intended appearance or function.

We reserve the right to correct product descriptions, pricing, images, specifications, and other information if an error or omission is identified.

4. PERSONALIZED AND CUSTOMIZED PRODUCTS

Many products offered by BWKQDING Studio may be personalized, customized, or made to order.

Customers are responsible for providing accurate information when placing an order, including:

  • Names;

  • Dates;

  • Text;

  • Numbers;

  • Initials;

  • Images;

  • Design selections;

  • Sizes;

  • Colors; and

  • Other customization information.

Please carefully review all personalization information before submitting your order.

Once production has started, changes or cancellations may not be possible because customized products are prepared specifically for the customer.

Customized or personalized products generally cannot be returned or exchanged simply because the customer changes their mind, enters incorrect personalization information, or no longer wants the product.

However, if a customized product arrives damaged, defective, materially different from the approved order, or contains a significant production error caused by us, please contact us so that we can review the issue and provide an appropriate solution.

5. ORDER PROCESSING

For products that are in stock, orders are generally processed within 1–3 business days.

For personalized or customized products, orders are generally processed within 3–5 business days.

During holidays, promotional periods, peak seasons, or periods of unusually high order volume, processing times may be extended by approximately 1–2 additional business days.

Processing time refers to the time required to prepare an order before it is handed over to the shipping carrier.

Shipping transit time is separate from order processing time.

6. SHIPPING AND DELIVERY

We provide international shipping services through available shipping carriers and logistics providers, which may include YunExpress and other appropriate transportation partners.

Unless otherwise stated at checkout or on the product page, we offer free standard shipping on eligible orders.

Estimated transit times may vary depending on the destination, shipping carrier, customs procedures, weather, holidays, and other circumstances outside our reasonable control.

Typical transit times may vary by destination:

  • Asia and Oceania: approximately 5–12 business days

  • North America and Europe: approximately 7–15 business days

  • Middle East: approximately 7–15 business days

  • South America and Africa: approximately 10–20 business days

These are estimates only and are not guaranteed delivery times.

Once an order has been handed over to the shipping carrier, delays caused by customs, transportation disruptions, weather, local delivery services, or other circumstances beyond our control may occur.

7. CUSTOMS DUTIES AND TAXES

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise expressly stated at checkout, such charges are the responsibility of the customer.

BWKQDING Studio does not control the customs authorities or tax requirements of the destination country.

Customers are responsible for complying with applicable import regulations and for paying any customs duties, taxes, or other charges assessed by the destination country.

8. ORDER ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error in your shipping address, please contact us as soon as possible, preferably within 2 hours of placing the order.

We will make reasonable efforts to correct the address before the order is shipped.

Once an order has been shipped, we may be unable to change the delivery address.

If an order cannot be delivered because the customer provided an incorrect or incomplete address, any additional shipping, return, or reshipment costs may be the customer's responsibility.

9. LOST, DAMAGED, OR DELAYED ORDERS

If your order arrives damaged, is significantly delayed, or appears to have been lost during transportation, please contact us at:

Email: E26SWAN@outlook.com

Please provide your order number and, where applicable, photographs or other relevant information.

For damaged or lost shipments, we may need to work with the shipping carrier to investigate and verify the issue before determining the appropriate resolution.

Depending on the circumstances, we may provide a replacement, refund, or another appropriate solution after verification.

10. RETURNS AND REFUNDS

Our return and refund procedures are described in our Refund Policy.

In general:

  • In-stock products may be eligible for return within 30 days of delivery, subject to the conditions stated in our Refund Policy.

  • A 5% restocking fee may apply to eligible returned in-stock products.

  • Personalized or customized products are generally non-returnable unless they arrive damaged, defective, materially incorrect, or contain a significant production error caused by us.

  • Customers may be responsible for return shipping costs where applicable.

  • Refunds are generally processed after the returned product has been received and inspected.

Please review our Refund Policy before submitting a return request.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, all content displayed on this website, including but not limited to:

  • Product photographs;

  • Product descriptions;

  • Logos;

  • Brand names;

  • Graphics;

  • Designs;

  • Website layouts;

  • Text;

  • Videos;

  • Images; and

  • Other website materials

is owned by or licensed to Huizhou Wanghui E-Commerce Co., Ltd. or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. CUSTOMER-SUBMITTED CONTENT

If you submit photographs, designs, artwork, text, names, or other materials for customization or other purposes, you represent that you have the necessary rights or permissions to use and provide those materials.

You must not submit content th